Degraded Performance on a Single Server Impacting Some Consoles

Incident Report for Ion Interactive

Resolved

A resource issue affecting one of our servers caused temporary unavailability for several consoles. The issue has been resolved and all consoles are now operating normally.
Posted Dec 23, 2025 - 11:13 EST

Monitoring

The issue has been identified and fixed. The affected server and all associated consoles are now fully operational. We are continuing our investigation and will share more details regarding the root cause in a follow-up update soon.
Posted Dec 22, 2025 - 12:38 EST

Investigating

We are currently investigating an issue impacting one server, which is causing some consoles to be affected at this time. Our team is actively working on the issue and will share an update shortly.
Posted Dec 22, 2025 - 11:55 EST
This incident affected: ion interactive Platform.