Monitoring - At this point, we are no longer observing any issues related to the DNS propagation, the situation is now under monitoring. If you still face any issues, please try cleaning your cache browser. Please contact our support team in case the error persists.
Mar 18, 2024 - 12:14 EDT
Investigating - We are aware that some sites are not working as expected in some devices due to a DNS propagation issue, and our engineers are already working to fix it ASAP.
Mar 18, 2024 - 08:23 EDT
Update - We are continuing to investigate this issue.
Feb 20, 2024 - 12:55 EST
Update - We are continuing to investigate this issue.
Feb 16, 2024 - 12:55 EST
Investigating - We have identified a situation related to the 'Preview' button, on the creative homepage. When clicking on the preview button, it should open the preview of the creative in a new tab; however, it leads us to Ion's homepage. We are investigating this behavior with urgency and will provide an update as soon as one is available.
In the meantime, you can go into the creative studio and work with the ‘Preview’ button found on the upper right of the studio page. If you have any further questions, please reach out to our support team: help@rockcontent.com.
Feb 16, 2024 - 12:54 EST
ion interactive Platform
Partial Outage
Creative Studio
Degraded Performance
90 days ago
100.0
% uptime
Today
Undo
Operational
90 days ago
100.0
% uptime
Today
Images
Operational
Scripts
Operational
Fulfillment
Operational
Server Scriptlets
Operational
Integration: Eloqua
Operational
Integration: Marketo
Operational
Integration: Salesforce
Operational
Integration: Web Form Posts
Operational
Integration: Delimited Files
Operational
Integration: Formatted Emails
Operational
Integration: DemandBase
Operational
Integration: Account Credentials
Operational
URLs
Partial Outage
Embed Code
Operational
Login
Operational
Single Sign-On
Operational
Security Certificates
Operational
Domains
Operational
Capacity Management
Operational
Email Templates
Operational
Flash
Operational
Frameworks
Operational
Library Forms
Operational
Snippets
Operational
Widgets
Operational
Links
Operational
Text
Operational
Interactive Component
Operational
Summary Report
Operational
Source & Creative Drilldown Report
Operational
Suspicious Clicks Report
Operational
Capacity & Monthly Traffic Report
Operational
Raw Data File
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.