Monitoring - At this point, we are no longer observing any issues related to the DNS propagation, the situation is now under monitoring. If you still face any issues, please try cleaning your cache browser. Please contact our support team in case the error persists.
Mar 18, 2024 - 12:14 EDT
Investigating - We are aware that some sites are not working as expected in some devices due to a DNS propagation issue, and our engineers are already working to fix it ASAP.
Mar 18, 2024 - 08:23 EDT
Update - We are continuing to investigate this issue.
Feb 20, 2024 - 12:55 EST
Update - We are continuing to investigate this issue.
Feb 16, 2024 - 12:55 EST
Investigating - We have identified a situation related to the 'Preview' button, on the creative homepage.
When clicking on the preview button, it should open the preview of the creative in a new tab; however, it leads us to Ion's homepage.
We are investigating this behavior with urgency and will provide an update as soon as one is available.

In the meantime, you can go into the creative studio and work with the ‘Preview’ button found on the upper right of the studio page.
If you have any further questions, please reach out to our support team: help@rockcontent.com.

Feb 16, 2024 - 12:54 EST
ion interactive Platform Partial Outage
Creative Studio Degraded Performance
90 days ago
100.0 % uptime
Today
Undo Operational
90 days ago
100.0 % uptime
Today
Images Operational
Scripts Operational
Fulfillment Operational
Server Scriptlets Operational
Integration: Eloqua Operational
Integration: Marketo Operational
Integration: Salesforce Operational
Integration: Web Form Posts Operational
Integration: Delimited Files Operational
Integration: Formatted Emails Operational
Integration: DemandBase Operational
Integration: Account Credentials Operational
URLs Partial Outage
Embed Code Operational
Login Operational
Single Sign-On Operational
Security Certificates Operational
Domains Operational
Capacity Management Operational
Email Templates Operational
Flash Operational
Frameworks Operational
Library Forms Operational
Snippets Operational
Widgets Operational
Links Operational
Text Operational
Interactive Component Operational
Summary Report Operational
Source & Creative Drilldown Report Operational
Suspicious Clicks Report Operational
Capacity & Monthly Traffic Report Operational
Raw Data File Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

Unresolved incident: Sites and Dashboard unreachable.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024

No incidents reported.

Mar 6, 2024

No incidents reported.

Mar 5, 2024

No incidents reported.